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A Full-Service Solution to Sell Public Agency Surplus   

     We manage your online auctions from start to finish.   

 

July 2008 

Volume 7

InterSchola Pilots a New Auction Round Schedule


InterSchola has recently piloted a new Auction Round Schedule for our clients. Our hope is that the new schedule (subject to client's approval) will shorten the amount of time between the end of auction and pickup or shipping of sold items from our client locations. In our first pilot of this schedule, we found that our item sell through was increased (100% in our first pilot), our payment window was decreased and our pickup schedule was greatly accelerated - by as much as 2 days vs. our existing auction schedule. In addition, we found that buyer satisfaction was greatly increased as we now offer 2 published dates for pickup (and a 3rd date for backup pickups). Customer feedback is increasingly important in the eBay community and therefore the changes serve both of our constituents - sellers and buyers.

Please email us at
info@interschola.com if you would like to pilot an auction on the new auction calendar. Alternatively, your local Client Manager will be introducing this schedule to you when we learn of your next inventory!

InterSchola Announces New Sales Team Members 

InterSchola is pleased to announce new members of our Sales Team.  

Tom Davis, TJ Brown and John McQuaide from Global Business Education Consulting have joined InterSchola's sales team.  Tom, TJ and John will focus their sales efforts on further expansion of our client reach to more school districts in California and beyond.  The addition of these three individuals will allow our existing Client Management Group (led by Jeff Greenholtz, John Deatherage, Jimmy Smith, Stephen Duncan, Dan Field and Len Wilcox) to focus more attention on working with our existing clients to provide our full-service solution to help you sell your surplus items. We have recently introduced a successful program for the sale and removal of salvage vehicles and another for eWaste. We hope to offer other new and creative solutions for helping you manage more sales of certain hard to sell asset categories on a local, regional and even international basis in the coming months. Further, the focused efforts of our new sales associates will help us continue to grow our business. InterSchola is a firm believer that the more clients we work with, the more we will have to sell on eBay, the more buyers we will attract on eBay, and the higher values we will fetch for your items. It's a win-win. Please welcome Tom, TJ and John by sharing some suggestions of other school districts in your area that may benefit from our services!

Field Auction Manager Profile: David Steiner 

At InterSchola, the role of Field Auction Manager (FAM) is at the center of everything we do on your behalf.   Our FAMs work directly with you and your staff, and make sure that your items end up in the hands of our eBay customers.  They inventory items, prepare listings for auction, meet buyers for pickup and pack/ship items on behalf of our buyers.  It is a challenging job, and InterSchola is fortunate to have a group of immensely talented individuals representing us.

David Steiner is one of our longest tenured Field Auction Managers, having worked with InterSchola since soon after our inception in 2004. 

Based in Sunnyvale, CA and covering one of our most fertile territories, David serves over 30 clients, ranging as far north as Pacifica School District and as far south as Gonzales USD.  In San Jose alone, David serves 6 different InterSchola clients - San Jose USD, Oak Grove SD, Eastside Union HSD, Metropolitan Education District, San Jose Evergreen CCD and Union School District.

By trade, David is a finish carpenter, with over 30 years of experience in construction, doing interior woodwork, hanging doors, and constructing moldings and cabinets.  He caught the eBay bug several years ago, and InterSchola and our clients are now the beneficiaries of his considerable knowledge of "stuff" of all types.

In a given week, David may sometimes visit as many as 7 or 8 clients, and work with 50-75 eBay customers, with a mix of inventories, pickups and inspections.  He might be in Salinas for an inventory on Monday, San Mateo for a pickup on Tuesday, San Jose for two separate inventories on Wednesday, Santa Cruz for another pickup on Thursday, and then San Mateo for an inspection on Friday. 

"David is a very dependable, reliable and resourceful guy," says Kelly Cefalu, Operations Supervisor, Custodial, Warehouse and Central Station, San Jose Unified School District.  "Over the years working with InterSchola we have built a strong relationship with Dave and see how hard he works and how he is able to keep up with the growing business.  He does an excellent job of juggling all of his accounts and keeping the customers happy."

InterSchola is fortunate to have such a dedicated resource committed to our mission.  "It is rewarding to see that you have actually helped the districts get their surplus out of there so they can free up space," says Steiner.  "But it is also nice to be able to dispose of items so that it can be used by someone else.  That's the biggest thing - we are helping them to recycle stuff so it can be used again."

 

InterSchola Announces New CA Certified eWaste Recycling Relationship 


InterSchola has forged an agreement with a Northern California certified eWaste recycler to manage the collection, pickup, sorting and recycling of several categories of eWaste. Our partner will work throughout California and will offer the same benefit across the state.

Quote from InterSchola Orange County, CA Client Manager - Dan Field


InterSchola's clients have been conditioned by previous eWaste vendors not to expect much in the way of money for their used computers. In the past, our clients have been told that transportation and labor costs eat up most of the dollars generated - so our clients were just happy to see the equipment disappear and accepted a few dollars in return.

InterSchola's new eWaste program has opened the eyes of our districts. eWaste receipts have increased from a few hundred dollars per truckload to a few thousand dollars. Our new vendor provides detailed documentation of what was picked up and our clients now have those records to prove that the items were disposed of by a certified recycler. This has become an efficient and valuable program for our clients.


InterSchola's eWaste Recycling Partner will pick up and pay for any of the following items:

1. SB20-SB50 materials - CRT Devices- monitors/TV's, laptops
2. Computer towers
3. E-waste - copiers, fax machines, printers, phones, stereo equipment, VCR's, CD players, mp3 units, scanners, etc
4. Other items - including universal waste

In an effort to maximize the value that our clients will receive from the sale/removal of eWaste, InterSchola has negotiated a 3 tier pricing structure for eWaste materials as follows:

1. $0.25lb for all SB20-SB50 materials (Currently consisting of computer monitors, televisions)
2. $0.15lb. for CPU units (towers)
3. $0.06lb. for miscellaneous e-waste (printers, copiers, fax machines, phones, scanners, projectors, etc)

All materials will be crosschecked and weighed at the Partner recycling facility to insure proper disposition and weight verification as well as piece count.

InterSchola eWaste Recycling Partner will handle the proper recycling of all SB20-SB50 materials (including full documentation that these items have been properly disposed of per the state requirements for recycling).

In addition, part of our unique relationship with our partner, InterSchola will continue to offer a full service solution for valuable electronics/technology etc that may be grouped with other eWaste lots. For items that are removed from client location which are deemed to have "significant" value in a public auction environment, InterSchola's eWaste Recycling Partner will develop a list of items that may be listed by InterSchola in an online auction environment in accordance with InterSchola's Client Services Agreement regarding the sale of surplus goods. These items will be listed by InterSchola for auction using the traditional InterSchola/eBay model. Proceeds received from the sale of these goods will be remitted to client when items are sold/paid/shipped or picked up FROM THE PARTNER location according to the terms of the InterSchola Services Agreement for the sale of surplus items. This is in accordance with state education code regarding the sale of surplus items via public auction.

If you would like to learn more about our new partnership, please contact your local Client Manager or email us at
info@interschola.com to schedule an eWaste pickup!

InterSchola School Surplus Blog


In order to facilitate communications with our clients, we've created a blog at
http://schoolsurplus.wordpress.com/ Our staff will post news and information to help District officials maximize the value of their no longer needed surplus items.

Please bookmark this site, and feel free to add your comments to the articles posted. 

 

Letter From the President

Happy  Summer!  Results are in.  The 2007/2008 school year was a very strong one for InterSchola.  We thank you, our clients, for your support and continued interest in working with InterSchola to maximize the value of your surplus sales in accordance with the state and local regulations.


Our results continue to impress.  Having just returned from eBay's annual conference, I have some great perspective on our eBay selling statistics.  After almost four years, InterSchola maintains our Platinum Top Seller status.  In the last 12 months, InterSchola has sold more than $1M worth of public agency surplus on eBay - putting InterSchola among the top 1000 sellers on eBay!  To put this in perspective, there are approximately 18,000 sellers in the Top Seller program out of a total of over 240M registered users and over 1.3M sellers who sell on eBay full time. 


Further, our initial sell through rate is greater than 70% on eBay.  This does not take into consideration re-lists of items, off eBay transactions or private sales once an item has been made available for public auction.  These statistics, plus our amazing percentage of repeat buyers make us a very unique seller on this wildly successful online platform for public auctions.


It is no surprise, given what we do (selling surplus on behalf of education and public agency clients) that the top 3 categories for InterSchola are Business and Industrial, eBay Motors, and Computers and Networking. Of particular note, InterSchola is now the 10th largest seller within the Restaurant and Catering (Food Service) category on eBay! 


While this is all fantastic news, the importance of feedback to the Buyer/Seller community on eBay remains critical.  In fact, due to recent changes that eBay has made, the value of that feedback to the Seller community has increased.  Unfortunately, it is increasingly difficult to maintain this feedback.  As our partners in the effort to maximize the value of your surplus goods, we must ask you, our clients, to work with us to ensure that the buyer experience is positive.  First, we must be able to provide clear and accurate descriptions of the items we list for auction.  Second, we must be able to provide timely and accurate responses to buyer questions regarding the items.  Next we must make sure that items can be packed and shipped or prepared for pickups as efficiently and as quickly as possible following the close of auction.  We look forward to continuing to be able to provide excellent customer service to both our buyers and our sellers!   (Please see article regarding new auction schedule for InterSchola in this newsletter.)

Remember, Summer is a great time to clear out your storage areas of new and used surplus goods.  EBay's buyers abound during these months.  Perhaps your staff schedules permit additional focus on surplus while the students are out of school?  Contact us so that we can move quickly to schedule an inventory of goods at your convenience!

Best,

Melissa Rich
Founder and President, InterSchola

mrich@interschola.com

 

Visit our website:

www.interschola.com

For information about partnering with InterSchola or to learn more about our services, contact:
Jeff Greenholtz, Sales and Client Management
jgreenholtz@interschola.com
888-653-7360 ext 2